Does the website or the installed web app (PWA) work as a VPN?
No. Browsers do not let a web page route your traffic, so the website and the installed web app are only your account dashboard, the WireGuard config maker for computers, and the download hub. To protect traffic, use the phone app, the official WireGuard app on a computer, or the browser extension.
What does the browser extension cover?
Only the traffic of the browser it is installed in. It sends that browser's traffic through our servers as an encrypted HTTPS proxy. Other apps on the same computer are not covered; for those, set up WireGuard with a config from the dashboard.
Which protocol do the apps use?
WireGuard, on Android, iOS, Windows, macOS and Linux. On computers you use the official WireGuard app with a config file made in your dashboard.
Where is my WireGuard private key?
Only on your device. The phone app makes the key pair on the phone; for computers, the dashboard makes it inside your browser. We only receive the public key. If you lose the private key, re-key the device in the dashboard and download a new config.
What do you keep about me?
Your account (email, name, bcrypt password hash), plan and subscription, your devices (name, platform, WireGuard public key), which server each device has a peer on and its tunnel IP, the last handshake time per peer, and one byte total for the current month. We do not keep browsing history, DNS queries, source IPs of connections, connection timestamps beyond the last handshake, or per-session logs.
What is the difference between Free and Plus?
Free: 1 device, Free-tier locations only, 10 GB of data a month. Plus: up to 10 devices, every location, and no data cap, billed monthly or yearly.
What happens when I reach the Free data cap?
Your connections stop until the cap resets at the start of next month, or until you upgrade to Plus.
Can I buy Plus in the phone app?
No. The phone apps show your plan, and you upgrade on this website. Plus then works on every device you sign in on.
How do I cancel Plus?
In the dashboard under Billing, choose Cancel. Plus stays active until the end of the period you paid for, then your account moves to Free.
Does IPv6 leak outside the tunnel?
Configs route both IPv4 and IPv6 into the tunnel but only give your device an IPv4 address there, so IPv6 traffic is dropped inside the tunnel instead of going around it.
How do I delete my account?
In the dashboard under Settings, choose Delete account and confirm with your password. This deletes your devices, their server peers and your account, and cancels any subscription.
Also see how it works and the no-logs list.